Serene 1Bd Suite near Lake! - Cozy Hollow Lodge #5
Big Bear LakeSerene 1Bd Suite near Lake! - Cozy Hollow Lodge #5
About this stay
Take a relaxing vacation getaway at this unique and tranquil location in Big Bear Lake, Ca. The rustically inspired log cottage suites have been the ideal family getaway for decades! (See trip advisor reviews) Now on this platform, people from all around can come enjoy all the amenities of this beautiful place! With a space for everyone in the family, you will love our place for any occasion! Our cabins are close to everything, with the lake and village only a few minute drive away. Come stay with us in Big Bear! Our prices include all fees. No hidden fees.
Rules & notes
Check in after 5:00 PM
Minimum age to rent: 18
Check out before 12:00 PM
Children: Children allowed: ages 0-17
Events: No events allowed
Pets: Pets allowed
Smoking: Smoking is not permitted
Guest Reviews
2.2
(5)
5★
1
4★
0
3★
1
2★
0
1★
3
Excellent
We really enjoyed our stay. For the price, it was perfect for what we needed. Would stay again :)
Terrible
Where do I start. Hot tub was shut down by the city due to dirty water. The play area is unsafe for any kids. The BBQ pits are filled with trash. The room had a dirty pillow in the drawer along with dirty pants. There was a used towel hanging in the bathroom. That’s that they had cleaned the room according to the maintenance crew. The toilet water valve was shut off because water kept running. The bathroom feels as if you’re going to fall through from how much it shakes. Wholes in the wall. The only way to communicate with the property is via email so don’t try the phone number because it doesn’t work. And to top it off they wanted to charge me additional fee since I had my dogs with me. However no where on Expedia booking does it mention an additional fee but since there were multiple issues with the room they waved the fee. The maintenance crew seemed semi suspicious since they look like they are just people that live there. Overall I would not recommend anyone to stay here until it’s completely remodeled under new owners. The only plus is that it’s so close to the Village. So it’s unfortunate that the condition of this property is terrible. There’s more about this place that was so wrong but I’ll leave it at that.
Okay
Cabin 5 needs a new towel holder in the bathroom, it had been ripped out and the quick fix of the bathroom door doesn’t look great. The toilet runs all the time so you hear it through the night. We have always loved cozy hallow but it seems the maintenance is a bit lax.
Terrible
No towels upon arrival and needed to shower which we had to wait a bit over an hour. Bathtub floor dirty and overall not the cleanest. FYI, Hot water for one shower or take quick ones. Intro message through Vrbo could've been a little more descriptive.
Terrible
They told me my room would be ready at 5PM and I showed up and they weren’t ready after waiting all day and then I text host and no response! No fair they want us to check out on time but they didn’t have our room on time. I left
Pawmenities
No pawmenities listed yet.