Charming Timber Haven Lodge (1BRM-4guest) Cabin #4

We arrived at 6pm and messaged the host that there was no linens for the futon sofa. One of the couches was very dirty, we didn’t even sit on it or touched it. I took food to cook so I began to look around the kitchen, there was one xsmall pan with a burned crust on it and one pot, no cooking utensils, not even a spatula, no drinking cups and not even a sponge to wash dishes with. I then decided to check the whole unit and found the mattress stained with like urine. The host didn’t respond so I called VRBO and went to purchase the necessary stuff to make our stay comfortable. 8pm the host still had not responded to us and vrbo was also not able to get ahold of them. We arrived back to the unit and noticed someone had entered the unit and left a white plastic bad with one comforter in it. This made us feel unsafe even staying there. We called vrbo to report it but it was already too late to find a place to sleep and everything was also super expensive. We didn’t sleep comfortable. We all slept on the leather like couch since it was the only thing clean in the unit, looked new. The bedroom bed also had one leg broken and standing on a piece of wood. I was talking to VRBO and with bad phone service I couldn’t send them my pictures or receive their messages over email. So I messaged the host for the wifi password since I was never provided with it. We didn’t stay our second night. The host still has not been able to be reach out to us. I’m expecting VrBO to make this right.

There is not too much to say . Maybe just an advice to pay a little bit more attention on cleanliness .at the bed ,floor and coffee maker i couldn't used it.

Very nice stay and a perfect location for kids enjoying the snow! Casimir

Place was not what was shown. Dirty shack I had to vacate. 4 Big Great Danes barking their welcome. No furniture to sit on. Couldn’t believe. Found another place to enjoy. Big mistake. Landlord would not refund my money. Don’t book this to anyone.

Overall stay was ok. The shower head came off when we turned it on. So, no showers. The king size bed had a twin blanket. And no pillows. When shower doesn't work your stay is not that great!